The German cancellation button, on the shop system you use.
If consumers can sign up online for a contract that runs over time, such as a subscription, a membership or a recurring box, § 312k BGB requires a button that lets them cancel it online just as easily. Here is what the law asks for, and every platform version of our Kündigungsbutton.
§ 312k of the German Civil Code (BGB) has applied since 1 July 2022. It covers websites on which consumers can conclude a paid continuing contract (Dauerschuldverhältnis). Contracts that by law may only be cancelled in a stricter form than text form, and financial services, are excluded.
The cancellation button must be labelled “Verträge hier kündigen” (or an equally unambiguous wording) and lead directly to a confirmation page. That page asks for the type of cancellation (with the reason for an extraordinary one), details that identify the customer and the contract, the date on which the contract should end, and where to send the confirmation. A second button labelled “jetzt kündigen” submits the cancellation. Both buttons and the page must be permanently available and directly and easily accessible.
The customer must be able to save the declaration with the date and time it was made. The business must immediately confirm its content, the date and time of receipt and the requested end date electronically in text form, for example by email. If the buttons are missing, consumers can cancel such contracts at any time without notice.
Judgment calls we flag rather than make for you: the Federal Court of Justice (BGH) ruled on the confirmation page on 16 July 2026 (I ZR 200/25), and it hears two cases on 5 November 2026 on whether a login may be required before cancelling (I ZR 272/25, I ZR 275/25). Our editions never require a login.
Die Kündigungsschaltfläche muss gut lesbar mit nichts anderem als den Wörtern „Verträge hier kündigen“ oder mit einer entsprechenden eindeutigen Formulierung beschriftet sein.
The official text: § 312k Abs. 2 Satz 2 BGB Our translation: “The cancellation button must be clearly legible and labelled with nothing other than the words ‘Verträge hier kündigen’ or a corresponding unambiguous wording.”
Germany · § 312k BGB
Every platform version
One cancellation path, built natively for each platform. Versions marked “In development” are not available yet: use Notify me and we will email you when they are.
WordPress / WooCommerce Awaiting store review
Kündigungsbutton (free plugin)
The complete § 312k BGB cancellation path for any WordPress or WooCommerce site: “Verträge hier kündigen” in the footer, a confirmation page with “jetzt kündigen”, and instant confirmations on screen and by email. Free, GPL.
Footer link on every page, or placed with a block or shortcode
Confirmation page with only the details § 312k BGB lists, no login
On-screen receipt with date and time, plus a confirmation email
List of cancellations under Tools > Cancellations with status
No IP addresses, no tracking, no external requests
Submitted to the WordPress.org plugin directory and waiting for its review. Kündigungsbutton Pro, sold here, adds PDF receipts and merchant tools.
“Verträge hier kündigen” in the footer, a two-step cancellation page without login, instant confirmation with date and time on screen and by email. For Shopware 6.6 and 6.7.
Footer link on all pages including the checkout
Cancellation page independent of Shopping Experiences and the theme
Customers > Cancellations with status and CSV export
Email templates in German and English, editable in Shopware
No external requests, no IP addresses, no tracking
“Verträge hier kündigen” in the footer of every Shopware pageThe cancellation page with the § 312k BGB details and the “jetzt kündigen” buttonInstant confirmation with the date and time of receipt and an HTML receiptCustomers > Cancellations: every request with its statusDetail view with the full declaration and processing status
All data in the screenshots is fictional.
Shopify In development
Kündigungsbutton for Shopify
German cancellation button for subscription shops: “Verträge hier kündigen” in the footer of every page, no login, confirmed on screen and by email. Works alongside any subscription app.
“Verträge hier kündigen” in the footer of every page, also on phones
Cancellation page without login, with only the § 312k BGB details
Instant confirmation with date, time, receipt download and email
Overview with status New, In progress, Done, and CSV export
Independent of your subscription app: Shopify Subscriptions, Recharge, Appstle and others
“Verträge hier kündigen” in the footer of every pageThe cancellation page with the § 312k BGB details and “jetzt kündigen”Instant confirmation with the date and time of receipt and receipt downloadEvery cancellation with its status in the Shopify adminDetail view with the full declaration, email status and processing
All data in the screenshots is fictional.
Wix In development
Kündigungsbutton for Wix
German cancellation button on every page of your Wix site: no login, confirmed instantly with date and time. Shows the matching Wix Pricing Plans orders; you end the plan yourself.
“Verträge hier kündigen” in the footer of every page, also on phones
Cancellation page without login, with only the § 312k BGB details
Instant confirmation with date, time, receipt download and email
Overview with status, CSV export and Wix Pricing Plans matching
“Verträge hier kündigen” in the footer of every pageThe cancellation page with the § 312k BGB details and “jetzt kündigen”Instant confirmation with the date and time of receipt and receipt downloadEvery cancellation with its status in the Wix dashboardDetail view with the declaration, matching Pricing Plans orders and email status
All data in the screenshots is fictional.
E
Ecwid In development
Kündigungsbutton for Ecwid
In development: the same § 312k BGB cancellation path as our other editions (footer link, confirmation page without login, instant confirmation), for Ecwid stores.
In development: the same § 312k BGB cancellation path as our other editions (footer link, confirmation page without login, instant confirmation), for Magento 2 stores.
In development: the same § 312k BGB cancellation path as our other editions (footer link, confirmation page without login, instant confirmation), for OpenCart stores.
Shows “Verträge hier kündigen” on every page and leads straight to a plain confirmation page with “jetzt kündigen”.
Asks only for the details the law lists: no login, no retention offers and no pause option on the page.
Shows the customer a receipt with the date and time of receipt and sends a confirmation email; you are notified at the same time.
Keeps a list of every cancellation with its status, exportable as CSV.
What it doesn't do
Cancel contracts or subscriptions on its own: you review each cancellation and carry it out. Kündigungsbutton Pro for WordPress can cancel a matching subscription, but only when you click.
Decide whether § 312k BGB applies to your business, or keep the page reachable behind your caches, maintenance mode or bot checks.
