Kündigungsbutton (§ 312k BGB) / Free check
Do I need the Kündigungsbutton?
Four short questions about Germany's cancellation button, a result in about a minute. Free, no sign-up.
Your answers stay in this browser tab: nothing is stored or sent.
The check
How the check decides
Every question, and where each answer leads. The check uses only facts verified in our compliance registry (last verified 1 November 2026); where a fact is not verified, the result is “ask your adviser”.
- Do you sell online to consumers in Germany?Consumers are private individuals, not businesses.
- Yes → question 2
- No, only to businesses or not to Germany → Likely no
- Not sure → Ask your adviser
- Can customers conclude the contract online, for example on your website or in your shop?For example by ordering a subscription in your shop.
- Yes → question 3
- No, only in store, by phone or on paper → Likely no
- Not sure → Ask your adviser
- Is it a paid contract that runs over time (a Dauerschuldverhältnis)?For example a subscription, a membership or a recurring delivery. A one-off purchase is not one.
- Yes, for example a subscription or membership → question 4
- No, only one-off purchases → Likely no
- Not sure → Ask your adviser
- Is it a financial service, or does the law require a stricter form than text form to cancel your contract?§ 312k(1) BGB excludes such contracts. Our registry hasn't verified the wording of these exclusions yet, so if one applies the check won't decide for you.
- No → Likely yes
- Yes, possibly → Ask your adviser
- Not sure → Ask your adviser
All possible results
Likely yes
Likely yes: you need the Kündigungsbutton.
From your answers, consumers can conclude a paid contract that runs over time with you online. § 312k BGB then requires:
On 5 November 2026 the BGH hears whether a login may be required before cancelling (I ZR 272/25, I ZR 275/25). A hearing is not a ruling and not a new deadline.
What you need
- A cancellation button labelled “Verträge hier kündigen” (cancel contracts here) or an equally unambiguous wording.
- A confirmation page with a second button labelled “jetzt kündigen” (cancel now).
- Both buttons and the confirmation page permanently available and directly and easily accessible.
- Customers must be able to save their cancellation with the date and time.
- You confirm the cancellation immediately in text form, for example by email: its content, the date and time of receipt and the end date.
Next steps
- Guide: duties, the BGH ruling and a checklist →
- Kündigungsbutton Pro for WordPress and WooCommerce →
- Every edition: Shopware, Shopify, Wix, Ecwid, Magento, OpenCart →
- What the BGH hears on 5 November →
Sources: § 312k BGB on gesetze-im-internet.de (Federal Ministry of Justice) · BGH hearing notice, 5 Nov 2026, I ZR 272/25 and I ZR 275/25 (bundesgerichtshof.de)
A tool, not legal advice. The check helps you sort your situation. It does not replace advice for your business.
Likely no
Likely no.
§ 312k BGB is a German rule for contracts with consumers. If you only sell to businesses or not to Germany, it likely doesn't apply to you based on your answers.
Edge cases, such as private customers abroad with a contract under German law, are one for your lawyer.
Next steps
Sources: § 312k BGB on gesetze-im-internet.de (Federal Ministry of Justice)
A tool, not legal advice. The check helps you sort your situation. It does not replace advice for your business.
Likely no
Likely no.
The buttons belong on the website where consumers can conclude the contract. If your contracts are only made in store, by phone or on paper, § 312k BGB likely doesn't apply to you based on your answers.
If you add an online sign-up, run the check again.
Next steps
Sources: § 312k BGB on gesetze-im-internet.de (Federal Ministry of Justice)
A tool, not legal advice. The check helps you sort your situation. It does not replace advice for your business.
Likely no
Likely no.
§ 312k BGB covers paid contracts that run over time, such as subscriptions and memberships. If you only sell one-off products, it likely doesn't apply to you based on your answers.
If you add subscriptions later, run the check again.
Next steps
Sources: § 312k BGB on gesetze-im-internet.de (Federal Ministry of Justice)
A tool, not legal advice. The check helps you sort your situation. It does not replace advice for your business.
Ask your adviser
Unclear: ask your adviser.
You named an exclusion that § 312k(1) BGB provides for. The check doesn't decide whether it covers your contract: our registry hasn't verified the wording of the exclusions yet.
Please check this with your lawyer.
Next steps
Sources: § 312k BGB on gesetze-im-internet.de (Federal Ministry of Justice)
A tool, not legal advice. The check helps you sort your situation. It does not replace advice for your business.
Ask your adviser
Unclear: ask your adviser.
At least one answer was “Not sure”, so the check can't decide.
The guide explains who § 312k BGB applies to. If in doubt, ask your lawyer.
Next steps
Sources: § 312k BGB on gesetze-im-internet.de (Federal Ministry of Justice)
A tool, not legal advice. The check helps you sort your situation. It does not replace advice for your business.