Set up Kündigungsbutton Pro: 5 steps

1. Install the free plugin and Pro

First install and activate the free SatchelSoft Kündigungsbutton plugin. Until it is listed on WordPress.org, its ZIP is included with your download. Then upload the Pro ZIP under Plugins > Add New > Upload Plugin and activate it. Pro can only be activated while the free plugin is active. Ideally, set everything up on a staging copy first.

2. Place the “Verträge hier kündigen” link

The link appears automatically in the footer of every page. Check this logged out in a private browser window. To place it yourself, add the “Cancellation button” block or the [kuendigungsbutton] shortcode, for example in your theme footer, and turn off the automatic footer link under Settings > Kündigungsbutton. The link must stay clearly visible on every page; the statutory labels stay German in every language.

3. Submit a test cancellation

Logged out, ideally once on a phone, click the link, fill in the form and click “jetzt kündigen”. The confirmation immediately shows the date and time of receipt, and the receipt can be downloaded as a PDF. The request then appears under Tools > Cancellations. If you use WooCommerce Subscriptions, Paid Memberships Pro or MemberPress, enable it under Settings > Kündigungsbutton Pro: the list then shows matching active contracts, which you end with one click after checking the person, contract and date. Pro never cancels anything on its own. If a request matches no contract or several, leave it "new" and ask by email for the customer or order number or which contract, without asking for an account, login or ID.

4. Check the confirmation email

The customer receives a confirmation with the declaration, the date and time of receipt and the requested end date; you receive a notification at the address under Settings > Kündigungsbutton > “Notifications to”. If no email arrives, set up an SMTP plugin, because the plugin uses your WordPress site’s mail setup. The list shows whether both emails were sent. Set your own introductions under Settings > Kündigungsbutton Pro.

5. Keep the evidence pack

Under Tools > Cancellations or Settings > Kündigungsbutton Pro, export all cancellations as CSV, download all receipts as a ZIP and export the audit trail of the cancellations you triggered as CSV. File them regularly, for example monthly. Records are kept even if you delete the plugin, unless you explicitly choose deletion in the settings. If your host or CDN caches full pages, exclude URLs containing kuebu_cancel and kuebu_receipt.

Sources

• § 312k BGB on gesetze-im-internet.de (Federal Ministry of Justice)

Statute; menu paths from the plugin, as of 8 November 2026.